GreyOps ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.
Information We Collect
Information you provide directly
When you contact us, schedule a consultation, or communicate with our team, we collect information you provide including your name, email address, company name, phone number, and the content of your communications.
Information collected automatically
When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This information is used to analyse website traffic and improve our services.
Information from third parties
In the course of our business operations, we may collect publicly available professional information from sources such as LinkedIn and other business databases for the purpose of identifying and reaching potential clients. This activity is conducted in accordance with applicable data protection laws.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and schedule consultations
- Provide and improve our revenue operations and deal generation services
- Send relevant communications about our services, where you have consented or where we have a legitimate interest
- Comply with legal obligations
- Analyse website performance and user experience
Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process your personal data on the following legal bases: contractual necessity, legitimate interests (including business development communications directed at professionals), legal obligation, and consent where explicitly obtained.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business (such as our CRM provider and calendar scheduling software), under strict confidentiality obligations. We may also disclose information where required by law.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Depending on your location, you may have rights including the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at krishant@greyops.io.
International Transfers
GreyOps operates globally across offices in the United States, Singapore, and Australia. Your personal data may be transferred to and processed in countries outside your own. Where such transfers occur, we ensure appropriate safeguards are in place.
Contact
For privacy-related enquiries, contact us at krishant@greyops.io.